Program and Service Referral Limit Policy

Referral limits have been introduced for particular CHLS programs and services. These limits are implemented to ensure all clients have an equal opportunity to access and experience our programs and services.

The following programs and services have certain limits set that all CHLS clients need to be aware of.

• Cockburn Healthy Lifestyle Service, Dietetic Consults: Currently have a 12-month access limit. Clients who are referred to this service will have access to 12 months of free dietetic consults from the date of their initial consultation. After 12 months, they will be discharged from the service. Should the client require additional dietetic support after 12months, the client will be referred to Cockburn Curtin Clinics Dietetic service which is also free.
• Cockburn Healthy Lifestyle Service, Exercise Consults: Currently have a 12-month referral limit. Upon referral all clients have access to 3 free individual exercise consults. Clients will be eligible to be re-referred to the service 12 months from their initial referral to the service. For example, if the client was referred to the service on March 16^th, 2022 the client will be eligible for a re-referral to the service on March 16^th, 2023.
• Cockburn Healthy Lifestyle Service, Finding Fitness Coogee: This program has a 12-month access limit. Clients will not be eligible to access another Finding Fitness Coogee program for 12 months, from the last date of a program they attended. For example, if the clients last session of the program was on January 25^th, 2022 the client will not be eligible to be referred to another Finding Fitness Coogee program until January 25^th, 2023.